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Coronavirus Advice

If you have travelled from China or have been in contact with someone confirmed as having coronavirus in the last two weeks, you may be at risk of corona virus. 

Please do not leave the house. Instead, ring 111 if: 

- You have been in china in the last 14 days and develop a cough, fever or shortness of breath; or

- You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having coronavirus even if you feel well. 

Click here for More Information:

Complaints Procedure


Customer service form

We hope that, if you have a problem you will use our practice complaints procedure. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice. Please address your complaint directly to the Practice Manager, Lacy van der Sloot. This however does not affect your right to approach NHS England, if you feel you cannot raise your complaint with us or you are dissatisfied with the result of our investigation.

NHS England can be contacted on:

NHS England,
PO Box 16738,
B97 9PT

Tel: 0300 311 22 33

Alternately you can contact PALS:

Patient Advice and Liaison Service
Richmond Clinical Commissioning Group
Civic Centre
44 York St

Tel: 020 8734 3001

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website