Cross Deep Surgery4 Cross DeepTwickenhamLondon, TW1 4QPTel: 020 8892 8124
Find out more about Richmond General Practice Alliance HUB Appointments
We have made a slight change to our prescription form. The form is very similar to the existing form and self explanatory but you will need to delete any bookmarks you have to the existing form as it will no longer be available. Any details you have saved will however be lost.
Requests can be made in writing, by fax, on-line or in person.
Please note: all prescriptions take a minimum of 3 working days notice.
Click on the link at the top of this page to order a repeat prescription online
Always try to use the request slip on the right-hand side of your prescription as this gives the correct medication details and can prevent mistakes. Unfortunately because of the risk of error we cannot accept telephone requests other than in exceptional circumstances or if you are housebound.
Please enclose a SAE if you wish to have a prescription posted to you.
You can arrange to collect your prescriptions from a pharmacy of your choice. For this service you will be issued with a batch of prescriptions (usually for a 3-6 month period) which you take to your pharmacist.
Repeat Prescriptions can also be collected on your behalf by a pharmacist, should you prefer, thus avoiding an unnecessary visit to the surgery. You should request this service from your pharmacist. However when the prescription is due for updating you may be asked to attend the surgery for review and /or for blood tests.
Click here to download prescription request.
NHS prescriptions issued by hospital are only valid in hospital pharmacies.
Requests for private prescriptions or for NHS hospital prescriptions to be reissued from the practice need to be individually assessed by a practice doctor. This may result in the issuing of an alternative medication. Sometimes we may have to decline requests for re-issuing such prescriptions.
For more information on free or reduced prescription charges visit the Patient UK website
Most pharmacies collect prescriptions from us daily. If you would like to collect your prescription directly from the pharmacy please let us know and state from which pharmacy you would like to collect.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Click Here for EpiPen fact sheet
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