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Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Is asks: How likely are you to recommend our GP Practice to Friends and Family is they needed similar care or treatment?

FFT feedback can be given online or in writing at the practice.

Follow this link to take the test online: https://www.iwantgreatcare.org/gpsurgeries/cross-deep-surgery

Pre April 2016 we had 118 reviews.

Reviews made thereafter will be posted each month below:

Results of Cross Deep Surgeries FFT

  • September 2018 - 0 Responces
  • August 2018 - 0 Responces
  • July 2018 - 0 Responses
  • June 2018 - 1 Response of Likely
  • May 2018 - 1 Response of Extremely Likely
  • April 2018 - 4 Responses Received – 2 Extremely Likely & 2 Extremely Unlikely
  • March 2018 - 0 Responses
  • February 2018 - 0 Responces
  • January 2018 - 1 Response of Extremely Likely, 1 Response of Neither Likely or Unlikely
  • December 2017 - 1 Response of Extremely Likely
  • November 2017 - 1 Response of Extremely Likely
  • October 2017 - 0 Responces
  • September 2017 - 0 Responces
  • August 2017 - 0 Responces
  • July 2017 - 1 Responce of Extreamly Likely
  • June 2017 - 0 Responces
  • May 2017 - 0 Responces
  • April 2017 - 2 Received - 2 Responces of Extreamely Likely
  • March 2017 -  4 Received - 3 Responses of Extremely Likely, 1 Likely
  • February 2017 - 0 Responses
  • January 2017 - 1 Response of Unlikely
  • December 2016 - 0 Responces
  • November 2016 - 1 Response of Extremely Likely
  • October 2016 – 2 Responses Received – 2 Extremely Likely
  • September 2016 – 0 responses
  • August 2016 – 0 Responses
  • July 2016 – 2 Responses Received – 1 Extremely Likely, 1 Neither Likely or Unlikely
  • June 2016 – 3 Responses Received – 1 Extremely Likely, 1 Likely & 1 Unlikely
  • May 2016 – 2 Responses of Extremely Likely
  • April 2016 - 2 Responses of Extremely Likely





 
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